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Junior Account Executive, LATAM
About Turn.io
Turn.io powers life-improving conversations.
Our chat platform and impact community enable organisations to scale access to vital services. It powers small and large social enterprises, non-profits, and governments who are changing the world for the better.
Here are just a few examples of how our customers are using Turn.io to make an impact globally:
- Ministério do Desenvolvimento e Assistência Social, Família e Combate à Fome - The “Conexão Cidadã” project was created to be a direct communication system with users of the Cadastro Único. The project aims to reduce waiting times for services, optimize public resources and facilitate access to reliable information for beneficiaries of programs such as Bolsa Família and Farmácia Popular. The channel currently has over 2 million users.
- ImpulsoGov: ImpulsoGov works to support the brazilian public healthcare system via WhatsApp chatbots that are free for citizens. With smart use of data they directly support over 20 municipalities and impact the quality of health services for more than 6 million Brazilians who depend on SUS. They saw an 147% increase in cytopathological exams compared to the control group. Impulso has recently announced they will be supporting 100+ municipalities via their chatbot by the end of 2025. Impulso also conduct surveys with over 30,000 public health system professionals, as well as a research study analyzing the effects and cost-effectiveness of awareness messages sent via WA to engage the population in seeking preventive healthcare.
- Argentina's National Electoral Chamber (CNE) created a chatbot where hundreds of thousands of Argentine voters could access reliable information about the country's electoral process during the 2023 national elections.
- Tribunal Superior Eleitoral - Brazil's National Electoral Court (TSE) built an election bot where voters could access a multitude of electoral services including checking exact voting location, fact-checking electoral information, candidate profiles and more. MetaAi launched in Brazil and re-directed users to TSE's CTWA, resulting in over 1 million users accessing the bot the morning of the election.
We’re a small, global and remote team, from Cambodia to Colombia and everywhere in between. We deeply care about our customers, with user-centricity being at the core of how the entire business operates. Transparency and openness are key to us, where everyone is able to voice and contribute to decisions — big or small. We value a good work-life balance, kindness, empathy and caring about humans.
Sounds like the next role for you? Apply with your resume and cover letter telling us why you're interested in working with us.
Role Overview
Are you passionate about making a difference? Do you thrive in dynamic environments and love the challenge of discovering new opportunities? We're looking for a Junior Account Executive to join our growing organisation.
The Junior Account Executive will play a pivotal role in our sales process by identifying and generating new business opportunities. This role focuses on the entire sales cycle; from prospecting, engaging, and qualifying leads according to our Ideal Customer Profile (ICP), to closing deals. The ideal candidate is a motivated self-starter who flourishes on generating new business and has a passion for technology, SaaS and making a difference. The trajectory for this role would be to grow into a regional account executive role based on strong performance. This role will report to the Head of Brazil.
Key Responsibilities
The nature of a startup often dictates that roles often cover more ground than the job specification suggests, however the key responsibilities and performance indicators for the Junior Account Executive role are listed below:
Primary KPI
- Monthly Recurring Revenue (MRR): Achieve or exceed monthly MRR targets as defined by the sales plan, assessed on a quarterly basis.
Monitoring KPIs
- Pipeline Generation: Build and maintain a sales pipeline that is 3–4x the monthly target value.
- Sales Cycle Length: Target an average sales cycle stays under 90 days.
- Activity Metrics: Consistently achieve weekly activity targets, such as:
- Outreach: Prospecting activities (emails, calls, or LinkedIn outreach), general guideline being a minimum of 30-50 outreach activities per week.
- Meetings: Conduct 8-10 discovery or demo meetings per week.
- Customer Onboarding: Ensure the Customer is onboarded in a timely manner and most efficiently and ensure that their subscription is set up soonest. Your win is only recorded once they have made payment on their first invoice.
- CRM Hygiene: Ensure 100% accuracy of data in CRM, with all leads, opportunities, and updates logged in real time.
What We're Looking For
- Min. 3-5 years experience in sales, lead generation, or a related field, preferably in a B2B SaaS environment.
- Strong communication, persuasion, and negotiation skills. Ability to build rapport quickly and maintain relationships.
- Proficiency in using CRM and Sales engagement software (e.g., HubSpot, LinkedIn Sales Navigator).
- Ability to conduct detailed research on prospects and industries.
- Driven by targets and results, with a strong desire to succeed in a fast-paced, dynamic environment.
- Fluency in Portuguese & English is a hard requirement. Business proficiency in Spanish is a plus.
- Experience in the Healthcare, Education, & Fintech industry will be a BIG plus.
- Candidates should be based in Brazil.
